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Emergency Dispatch

Dispatch Information

The Emergency Dispatch center is located in Northampton Fire Rescue Headquarters and operates 24 hours a day, 7 days a week.

The center is staffed by 10 dispatchers, 1 lead dispatcher and a director, who are all civilian personnel. Operations staff work 4 days on and 2 days off, which include weekends and holidays.

Dispatchers receive, evaluate and refer all calls coming into the emergency 911 lines and the business lines for Police, Fire and EMS services for the City. They work closely with police, fire and ambulance providers to ensure rapid response to emergencies in the city.

Emergency Alerts & Notifications

Residents can sign up to receive CodeRED Emergency Notifications via landline, cell, text and/or email. City public safety officials send voice messages to thousands of residents and businesses within minutes with specific information about emergencies and time-sensitive local community issues.

All residents, business and property owners may sign up. Personal information will not be shared.

Image of Register for codered alerts here button

  • CodeRED Opt-In Form (PDF) - Paper forms can be mailed to the Emergency Dispatch Center or dropped off at City Hall, Northampton Fire Rescue Headquarters or the Northampton Police Department.
  • CodeRED Opt-Out Form - To opt-out of receiving CodeRED alerts, please fill out this online form.

Text "NORTHAMPTON" to 99411 today to enroll in
the city’s emergency alert program!

Image of list updates using codered system


Hampshire County Massachusetts Live Audio Feeds

ListenFeedGenreListenersPlayer SelectionLinksStatusAmherst FirePublic Safety
1    OnlineBelchertown Police and Fire DispatchPublic Safety
2  OnlineEasthampton, Northampton, and Southampton Police and Easthampton Fire & EMSPublic Safety
1  OnlineHadley FirePublic Safety
1    OnlineHampshire County Fire and EMSPublic Safety
3  OnlineHartford Area NOAA Weather Radio WXJ41

NOAA Weather Radio For the Greater Hartford / Tolland Counties Broadcast from Soapstone MT. in Somers, CTOther
0  Online MA State Police - Metro Boston Area

Scanning Dispatch Talkgroups for Troops A and H, and Statewide. Geographically covering from the 495 belt area, into the heart of Boston. No local PD or Fire. May hold on a channel for an event.Public Safety
25  Online Massachusetts State Police Dispatch - Troop B

Massachusetts State Police Troop B patrol dispatch. Troop B covers the western Massachusetts area including Franklin, Hampshire, Hampden, and Berkshire counties.Public Safety
9  OnlineMBTA Transit Police

The MBTA Transit Police has primary jurisdiction on MBTA property and vehicles in the cities and towns within the MBTA service area.Public Safety
0  OnlineNorthampton Fire

This feed covers the following departments: Northampton Fire DepartmentPublic Safety
3    OnlinePlainfield FirePublic Safety
1    OnlineSouth Hadley FirePublic Safety
3    OnlineSouth Hadley Fire District 1Public Safety
1    OnlineTAC9 Public Safety Notification System

The TAC9 Radio System is a public safety notification network operating in the New England and New York area, with nationwide expansion in future plans. The system utilizes a proprietary network radio system and is not monitorable other than this feedOther
2    OnlineWare Public SafetyPublic Safety
2  OnlineWesthampton FirePublic Safety
1    Online
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Daily Log

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Northampton Police Department

Come join us tomorrow evening--Saturday, September 25th--for the annual Florence Night Out festival. Florence Night Out is a free event that celebrates communit...y through creativity in Northampton’s historic Florence village. Face masks are required to attend for everyone over the age of 2.

Road closures for the block party will impact travel on Main St, Route 9, in Florence on Saturday, September 25th from 3pm to 8pm. Main St. will be closed from Chestnut Street. Maple Street will be closed from Middle Street. North Maple St will be closed at the bike path. Keyes Street will be closed near Florence Bank.

There will be a free bike valet service behind Florence Bank off of the bike path.

From 4:00pm to 7:00pm a vibrant mix of live music, visual art, and interactive family-friendly fun will fill the streets of downtown Florence. This block party will be followed by an outdoor film screening at Florence Congregational Church from 7:00pm to 8:00pm, and an afterparty from 8:00pm until 10:00pm.

Nearly every part of Florence Night Out can be accessed outdoors--including food and beverages from local restaurants. Face masks are required to attend for everyone over the age of 2. We encourage you to visit for details and to register for the event.

Thank you for your patience with the road detours and we hope to see you tomorrow at Florence Night Out!

See MoreSours:

Ma scanner northampton, police


dispatchNorthampton Public Safety (NPS) is the communications center for the City of Northampton. NPS operates 24 hours a day, 7 days a week, handling all emergency and non-emergency calls, while also dispatching the Police, Fire and EMS services for the City. It also provides after hours call assistance for the Department of Public Works and all City buildings.

The department is headed by a full-time Communication Center Administrator, and one Lead Dispatcher. NPS operates with eleven full-time communications personnel, and one per diem employee. All are civilian dispatchers, who undergo extensive training before working on their own. Training includes Enhanced 911, Emergency Medical/Police/Fire Dispatching, Basic Telecommunications, CPR, Incident Command and National Incident Management Systems, and the operation of the Computer Aided Dispatch and Radio systems.

Dispatchers are the initial first responders, acting as a vital link between the citizens of Northampton and the first responders in the field. When a call is received, dispatchers must gather as much information as possible. Dispatchers must relay all the information provided by the caller to the responders and coordinate response efforts in order to provide the best possible service. Dispatchers are trained and required to ask certain questions. While a caller is answering these questions, in a majority of the cases, the appropriate first responders are being dispatched to the scene.

Please remember that 911 is for emergencies only. If there is a risk to life or property, call 911! No one should call 911 about complaints of loud music, illegally parked cars, or anything that is not of an emergency nature.

If you have questions or concerns that are NOT an emergency, please refer to the numbers listed below.

NPS Non-Emergency 413-587-1100
NPS Fax413-587-1158
Police Records Bureau413-587-1106
Fire Department Administrative Offices


FAQ's- Dispatch Center/Reporting

Dispatch Links: Dispatch Website

Northampton Police Department - Swearing-in Ceremony

Easthampton MA Product Image

Captain 11x14Chief Robert Alberti

On behalf of the 30 members of the Easthampton Police Department, I would like to welcome you to the Easthampton Police Department website.  

I am devoted to serving the City of Easthampton and providing leadership to the men and women of this department, who are both compassionate and dedicated in their desire to serve their community.  The police department has an authorized strength of 30 sworn police officers and 6 professional staff, including dispatch. The Easthampton Police Department is committed to maintaining the department’s high standards and broadly recognized excellence.  Easthampton is a city rich in both history and diversity and has a tremendous sense of community and pride. My commitment is to provide safety as well as excellent service and accountability. Our department is deeply committed to the philosophy of community policing and partnerships with the citizens of Easthampton. I wish to thank our citizens for their ongoing support of the members of our department.  It is our belief that the reason we have the success we enjoy is because of the terrific cooperation and support we receive from our community. Without your help, encouragement and assistance, this community would not be the great place that it is.  Recognizing this, the police department will continue to build on cooperative efforts that involve you, the public.  I ask that whenever you see an opportunity to become involved in an activity with us, that you do not pass up this great chance to make a difference. Our pledge to you is to provide fair and ethical policing and work side by side with our community partners to enhance the quality of life of our residents.

[email protected] (413) 527-1212 x1046 voice (413) 529-1448 fax



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Hampshire County Massachusetts


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
460.15000 WBC448 RM173.8 PLAmherst PD 1 Police Operations FMN Law Dispatch 
460.17500  RM173.8 PLAmherst PD 2 Police Secondary FMN Law Tac 
460.32500 WBC448 RM173.8 PLAmh PD TAC Police Tactical FMN Law Tac 
151.38500 KCH729 RM186.2 PLAmherst FD Fire Primary Operations FM Fire Dispatch 
153.89000 KCH729 BM127.3 PLAmh FD TAC Fire Tactical (Countywide Fireground) FMN Fire-Tac 
154.83750 KCH729 BM186.2 PLAmh FD Port Fire Portables FMN Fire-Talk 
159.13500 KSV881 BM141.3 PLAmherst DPW Public Works FMN Public Works 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.37000 KUG782 RM179.9 PLBelchertown PD Police Operations FMN Law Dispatch 
158.82000 KCW396 RM151.4 PLBelchertown FD Fire Operations FMN Fire Dispatch 
155.92500 WNNG464 BM74.4 PLBelchertown FG Fireground FMN Fire-Talk 
166.25000 WNNG464 M100.0 PLBelchertown FTR Fire Truck Repeater FMN Fire-Talk 
156.24000  RM127.3 PLBelchtwn DPW Public Works FMN Public Works 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.11500 KNAG226 BM127.3 PLChstrfld DPW-PD2 Public Works/Police Secondary FMN Multi-Dispatch 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.84500 WNFR333 BM127.3 PLCmngtn PD Police - Local Operations FMN Law Dispatch 
156.06000 WQS453 BMCSQCmngtn DPW Public Works FM Public Works 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
460.02500 KCB230 RM624 DPLEasthmptn PD Police Primary Operations FMN Law Dispatch 
460.06250 KCB230 RM624 DPLEasthmptn PD2 Police Secondary Operations FMN Law Talk 
460.12500 KCB230 M624 DPLEasthmptn PD Police Alternate Operations FMN Law Tac 
154.41500 KCH431 RM127.3 PLEasthmptn FD Fire Operations FMN Fire Dispatch 
153.83000 KCH431 M127.3 PLEast FD TAC Fire Tactical FMN Fire-Tac 
159.39000 KCH431 M127.3 PLEasthmptn FG Fireground FMN Fire-Talk 
153.81500 KNGR879 BMElder Xport Elderly Transportation FM Transportation 
158.76000 KNIT776 BMEsthmptn DPW Public Works FMN Public Works 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.11500  M127.3 PLGoshen PD Police Local Ops FMN Law Talk 
154.19000  BM127.3 PLGoshen FD Fire Operations FMN Fire-Tac 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.25000 WQJ319 RM114.8 PLGranby PD Police Operations FMN Law Dispatch 
154.75500 WPNX468 M114.8 PLGranbyPD Tac Police Tactical FMN Law Tac 
155.04000 WRG826 RM205 DPLGranby FD Fire Operations FMN Fire Dispatch 
155.04000 WRG826 RM114.8 PLGranby FD BU Fire (back-up) FMN Fire-Tac 
151.04000 WPBA599 RM114.8 PLGranby DPW Public Works FM Public Works 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.41500 WBC454 RM127.3 PLHadley PD Police Primary Operations FMN Law Dispatch 
155.46000 WBC454 BM127.3 PLHadley PD F2 Police Secondary Operations FMN Law Talk 
156.05250 KBF372 RM054 DPLHadley FD Fire Operations FMN Fire Dispatch 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.08500 KJD424 BM127.3 PLHatfield FD Fire Operations FMN Fire-Tac 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.70000 WNPW389 BMHntngtn PD Police - Local Operations FMN Law Talk 
153.80000 WXF778 BMCSQHntngtn FD Fire Operations FMN Fire-Talk 
155.22000 KNAG236 RMHntngtn EMS EMS FMN EMS Dispatch 
156.13500 WPGS875 BMHntngtn DPW Public Works FM Public Works 
156.16500 WPGY300 BMCSQHntngtn DPW Public Works FM Public Works 


Fire and Police dispatched by Berkshire County.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.59500 KNIW595 BMMidlfld PD Police - Local Operations FMN Law Dispatch 
153.83000 KNGF720 BM127.3 PLMidlfld FG Fire Portables FMN Fire-Talk 
45.54000  BM167.9 PLMidlfld DPW Public Works FM Public Works 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.68500 WPWA577 RM624 DPLNrthmptn PD Police Primary Operations FMN Law Dispatch 
159.15000 WPWA577 M131.8 PLNrthmptn PD2 Police Secondary Operations FMN Law Tac 
155.83500 KUN426 BM131.8 PLLook Park PD Police Look Park FMN Law Dispatch 
154.22000 WSY543 RM82.5 PLNrthmptn FD Fire Operations FMN Fire Dispatch 
154.01000 WSY543 BM74.4 PLNrthmpdn FG Fireground FMN Fire-Talk 
154.98000 KCI660 RM167.9 PLNhmp PubWrks Public Works FMN Public Works 
453.06250  RMCC 13
TG *
SL 2
HampCourtSec Court Security  DMR Security 
163.23750  RM293 NACNrthmpdn VA VA Medical Center - Security P25 Federal 


Fire dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
159.00000 WNRE389 RM127.3 PLPelham PD Police FMN Law Dispatch 
151.39750 WPQA905 RM203.5 PLPelham PD A Police Portables FMN Law Talk 
159.38250 WPQA905 RM203.5 PLPelham PD B Police Portables FMN Law Talk 
170.15000 WQCT708 RM127.3 PLPlhm FD Port Fire Portables FMN Fire-Talk 
159.00000 WNRE389 RM167.9 PLPelham DPW Public Works FMN Public Works 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.99500 WXY402 BM141.3 PLPlainfld DPW Public Works (Police Ch. 2) FMN Public Works 

South Hadley

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
852.86250 WQAK288 RM465 DPLS Hadley PS Police Operations FM Law Dispatch 
151.17500 KCE703 RM141.3 PLSHadley FS Fire Dispatch (Districts 1 and 2) FMN Fire Dispatch 
151.28000 KCE703 BM141.3 PLS Hadley F/G Fireground (Districts 1 and 2) FMN Fire-Tac 
153.27500 WQCQ208 RM74.4 PLSHadley D2 Fire District 2 Operations FMN Fire Dispatch 
153.89000 KCE703 RMS Hadley D1 Fire District 1 FMN Fire-Talk 
453.32500 KCE703 RMS Hadley D1 Fire District 1 - Link FMN Fire-Talk 
458.22500 KCE703 RMS Hadley D1 Fire District 1 - Link FMN Fire-Talk 
153.41000 KCC710 RMSHad Elec A Municipal Electric Light Company FM Public Works 
153.50000 KCC710 RMSHad Elec B Municipal Electric Light Company FM Public Works 
153.62000 KBX443 RMSHad WaterA Water Department FM Public Works 
159.99750 WQG208 RMSHad WaterB Water Department FM Public Works 
160.18500 KBX443 RMSHad WaterC Water Department FMN Public Works 
173.21000 WPVU433 RMSHad WaterD Water Department FMN Public Works 
158.13000 KCC710 RMSHad Elec C Municipal Electric Light Company FM Public Works 
159.51000 WQN913 BM103.5 PLSHad DPW Public Works FM Public Works 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
460.36250 WPLX459 RM431 DPLSthamptn PD Police Operations FMN Law Dispatch 
155.16750 KNBC411 RM103.5 PLSthamptn FD Fire Operations FMN Fire-Tac 
159.06000 KXQ795 BM146.2 PLSthamptn DPW Public Works FMN Public Works 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.84500 WNLV684 RM031 DPLWare PD Police Operations FMN Law Dispatch 
153.92000 WPUF267 RM205 DPLWare FD Fire Operations FMN Fire Dispatch 
453.18750 WQFC793 RM103.5 PLWare DPW Public Works FMN Public Works 


Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
453.95000 KNFJ246 RM173.8 PLWsthmptn PD Police Operations FMN Law Dispatch 
465.32500  MCSQWsthmptn PD2 Police Secondary FM Law Talk 
154.25000 KWQ578 M127.3 PLWsthmptn FD Fire Operations FMN Fire-Tac 
154.83000  M127.3 PLWsthmptn FG Fireground FMN Fire-Tac 
156.13500 WPFU579 M127.3 PLWsthmptn DPW Public Works FM Public Works 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
154.04000 KNBF392 BM127.3 PLWlmsburg PD Police Local Ops FMN Law Talk 


Fire and Police dispatched by Northampton.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
155.31000 WQJ357 BM110.9 PLWrthngtn PD Police Local Ops FMN Law Dispatch 
159.42000 WQAE561 M127.3 PLWrthngtn FG Fireground Ops FMN Fire-Tac 
154.96500 KNAN806 BM97.4 PLWrthngtn DPW Public Works FMN Public Works 


Amherst College (Amherst)

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
464.42500 KNGV613 RM703 DPLAmh Coll Sec Amherst College - Security FMN Security 

Hampshire College (Amherst)

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
452.01250 WPZI690 RMCC 3
TG 50
SL 1
ThreeColl-PD-H Three College Campus PD - Hampshire Coll. Repeater DMR Law Dispatch 
464.77500 WPZI690 RM100.0 PLHampCollMant Hampshire College - Maintenance/Engineering FMN Schools 

Mount Holyoke (South Hadley)

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
464.37500 WNQJ964 RMCC 1
TG 50
SL 1
ThreeColl-PD-M Three College Campus PD - Mt Holyoke Repeater DMR Law Dispatch 

Smith College (Northampton)

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
461.57500 WNUA688 RMCC 2
TG 50
SL 1
ThreeColl-PD-S Three College Campus PD - Smith Coll. Repeater DMR Law Dispatch 
461.42500 WNUA688 RM146.2 PLSmithCollOps Operations FMN Schools 
462.27500 WNUA688 RM146.2 PLSmithColl-Maint Campus Maintenance FMN Schools 

UMass Amherst

University of Massachusetts Amherst    
LTR Standard    
UMass Amherst security and operations are on this system.

Frequency  License  Type  Tone  Alpha Tag  Description  Mode  Tag 
463.85000 WNQW937 RM545 NACUMass Police UMass Police P25E Law Dispatch 


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