Ezviz doorbell chime not working

Ezviz doorbell chime not working DEFAULT
Model ParametersModelCS-CMT-A0-CHIMENetworkProtocolEZVIZ cloud proprietary protocolInterface ProtocolEZVIZ cloud proprietary protocolInterfaceStorageNOWired NetworkDoes not supportPower Supply InterfaceEuropean standard, two-wire plug with two round pinsWi-FiWi-Fi StandardIEEE802.11b / g / nFrequency Range2.4 GHz ~ 2.4835 GHzChannel BandwidthSupports 20 MHzSecurity64/128-bit WEP, WPA / WPA2, WPA-PSK / WPA2-PSKTransmission Rate11b: 11Mbps, 11g :54Mbps, 11n :144MbpsAntennasDual external antennasGeneralOperating ConditionsTemperature: -10°C to 40°C (14°F to 104 °F ), Humidity: 95% or less (non-condensing)Power Supply220V ACPower ConsumptionMax 0.6WDimension100 × 55 × 35 mm (3.94 × 2.17 × 1.38 inch)Weight120 g(0,26lb)Packaging Dimensions172.5 x 102 x 97 mm (6.79 x 4.02 x 3.82 inch)TransformerRated Input Voltage230V ACOutput Voltage8-24V ACRated Output Power8VAMountingCard rail mountingDimension35 × 81 × 68 mm (1.38 × 3.19 × 2.68 inch)CertificationsCertificationsUL / FCC / CE / WEEE / REACH / RoHSIn the box:Doorbell Chime Power Pin
Mounting Base
Quick Start Guide
Sours: https://www.ezvizlife.com/product/chime/22063
Model ParametersModelCS-DB1-A0-1B3WPFRSystemProcessorHigh-Performance Embedded SOC ProcessorOperation SystemEmbedded RTOSCameraSensor1/2.8" 3-Megapixel starlight sensorLens[email protected]Field of ViewVertical FOV 180°, Horizontal FOV 105°Night VisionUp to 5m/16ftVideoCompression StandardSmart H.264Max. Resolution2048*1536, QXGAFrame Rate60Hz @ 30fps, Adaptive frame rate of networkDNR3D DNRWDRDWDRBLCSupportAudioAudio InputBuilt-in omnidirectional microphoneAudio OutputBuilt-in loud speakerAudio QualityNoise suppression and echo cancellationNetwork and StorageWirelessBuilt-in 2.4GHz & 5GHz Wi-FiNetwork ConfigurationAP PairingMinimum Network Requirements2MbpsLocal StorageSupport microSD card (Up to 128GB)Cloud StorageEZVIZ Cloud StorageEventSensorPIR Motion Detection SensorAlarmCustomized Alert AreaGeneralPower Supply12VAC ~ 24VACPower ConsumptionMax. 5WWeatherproofIP65Product Dimensions 130mm x 46mm x 21mmPackaging Dimensions 250mm x 192mm x 75.5mmWeight0.28lb (125g)Operating Conditions-30ºC ~ 60ºC, Humidity 95% or less (no condensation)
Sours: https://www.ezvizlife.com/product/db1/960
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Common video doorbell problems, and how to fix them

Advanced video doorbells — like the kinds offered by Ring, Nest, SimpliSafe, Arlo, and many others — can play a lot of different roles in the smart home. They act as smart security cams with live video feeds and alerts for mobile devices. They function as two-way radios for talking to guests at your front door. And yes, you can even use them as doorbells.

At least, that’s what happens when a video doorbell works properly. Sometimes things go wrong and keep one or more doorbell features from working at all. Here are the most common problems we’ve found with video doorbells, and the solutions we’ve discovered that can help. Check out our troubleshooting tips below.

Arlo Video Doorbell without light

The doorbell won’t chime

One of the nice things about video doorbells is that you customize their chimes. But, if your doorbell isn’t chiming at all when people activate it, there’s probably something wrong.

First, head into the companion app you use to control your video doorbell. Most apps will have an option to disable or mute the doorbell entirely if you want some peace and quiet. Make sure the chime wasn’t accidentally muted.

Another problem some people encounter is with the hardware connection. Check the chime connector (sometimes called a doorbell or chime adapter) and ensure it’s properly connected to the chime box inside your home. Oftentimes, you’ll hear a loud humming or buzzing sound if there’s an issue with the connection. In some cases, there may be circuit compatibility issues — the two devices just aren’t designed to work together. If everything else but the chime is working, call up support for your video doorbell and report the issue. They may be able to send you a new adapter or similar device so your traditional doorbell chime can work with your new video doorbell.

The doorbell loses its Wi-Fi connection

Video doorbells need a connection to your Wi-Fi network to support most of their features. You will set this connection during setup, but sometimes video doorbells keep dropping connections or are completely unable to find Wi-Fi, which means you can’t use the video functions, you don’t get any alerts, and none of the advanced tools on the doorbell will work.

If this is happening to you, first make sure you’re on a 2.4 GHz network, as many doorbells will only work on the 2.4 GHz band. If that doesn’t work, try resetting your router — we have a guide here that can help if you’re not sure how to do it. Make sure that your video doorbell app is updated if necessary. Reboot everything and see if things can connect again.

If you’re having trouble connecting to your Wi-Fi network on the app, or online features drop all the time, it could be a problem with your Wi-Fi signal. If possible, move your router closer to your door to help strengthen the signal, or consider a Wi-Fi extender or mesh router system to fix the problem.

The doorbell’s motion sensors don’t work

Most video doorbells use motion sensors to track movement and recognize people. This allows the doorbell to start recording, and then send you an alert letting you know someone is there. If you aren’t getting alerts or recordings but the doorbell otherwise seems to be working, take a look in the app.

Many apps give you the ability to shut off the motion sensors and stop you from getting alerts — people may prefer this if they are getting way too many alerts at inconvenient times. However, turning off alerts can essentially disable your doorbell, so it’s important to turn on sensor functions again. Check the app to make sure that sensors and alerts are enabled. While you’re there, see if you have any options to adjust or improve the motion sensors (perhaps even create motion zones), which can help reduce false alerts.

Keep in mind that some sensor or doorbell settings may only be available if you are paying for a plan. Your doorbell company may have given you a free trial run of its plan for 30 days or so, but after that trial ends you may find some features are no longer available.

The doorbell keeps freezing or shutting down

If the doorbell is shutting down entirely or freezing when you try to use it, try performing a reset. Look in your owner’s manual for instructions on how to reset the doorbell. If that doesn’t improve matters, you could have a power issue instead.

If your doorbell uses a rechargeable battery, this is a sign that you need to take the battery out and recharge it fully. Make sure that the battery case and connectors are free of any dust or grime that could be causing issues. The battery may even need to be replaced if you’ve been using it for several years.

If your video doorbell depends on a wired connection for power, things get a little more complicated. The average video doorbell needs to be wired into an AC electrical grid offering 16 volts or more, and your app may help out by tracking the voltage condition and spotting any problems (Ring, for example, has this option in its app). However, even with the right wiring, things can still go wrong — especially with older wiring or long wired connections that build up resistance. It may be time to call an electrician for a closer look if these are possible issues. There are power kits that some brands offer to help make sure the doorbell is getting enough power even if conditions aren’t ideal.

Google Nest Hello Smart Wi-Fi Video Doorbell

You can’t hear the person on the porch, or they can’t hear you

Your app should also give you an option to activate two-way audio when someone rings your doorbell. If this audio sounds low or appears to be muted, you can usually fix this in the app settings.

More serious audio issues may lead to audio dropping out suddenly, or audio only working one way when it should be two-way. Your best bet here is to call support and see if they advise a reset or other changes you can make. Sometimes these issues are caused by an internet connection with a low upload speed, in which case improving your Wi-Fi connection can help fix the problem.

The doorbell video feed isn’t working

First, try resetting your doorbell to see if this helps the video features come online. If that doesn’t work, most other video issues are caused by internet connection problems or not enough bandwidth. Try clearing some devices off your Wi-Fi and see if that helps fix the problem.

Editors' Recommendations

Sours: https://www.digitaltrends.com/home/common-video-doorbell-problems-and-how-to-fix-them/
EZVIZ 3MP WiFi Doorbell

Top positive review

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4.0 out of 5 starsIt works but read on to avoid some frustration

Reviewed in the United States on May 21, 2020

I spent several months researching video doorbells before deciding on the EZVIZ DB1. My primary reason for selecting it is that the EZVIZ is one of only two models that I could find that accommodates a SD card for storing video footage on the doorbell (I also have an existing EZVIZ camera that I'm happy with). Just about every other manufacturer requires a monthly paid subscription, which was very unappealing to me. Overall I'm pleased with the product, EZVIZ provides everything that you need for the installation (even a drill bit), and setup via the app was a breeze. Below is some additional information that might be helpful.

1) If you plan to use this without a doorbell chime, it could be a challenge. EZVIZ requires a fuse (it's provided) between the DB1 and one of the doorbell wires or it could burn out the voltage step-down transformer. The problem is that you would have to carve a niche in your wall for the fusing assembly to fit as there isn't enough room for it behind the DB1, so this wasn't thoroughly thought out. Of course if you know where your transformer is located, that would be a much better location for the fusing assembly, i.e., between the transformer and one of the doorbell wires that's connected to it.
2) Video doorbell vendors don't often make this information conspicuous, most (if not all) of them have a compatibility list of mechanical and digital chimes that work with their products. I had a perfectly good mechanical chime that was working fine for almost three decades, however, I had to replace it with one from the handful that are compatible with the EZVIZ DB1.
3) This is one of the larger doorbells on the market, it's 5.25"H x 1.75"W. By contrast, the Nest Hello is 4.6"H x 1.7"W, not a huge deal unless you're very particular about the form factor.
4) The EZVIZ DB1 is the same model as the Hikvision DS-HD1, RCA HSDB2A, Nelly’s Security NSC-DB2, LaView One Halo, and Winic NDB313-W (it's the same product rebranded).
5) Assuming your doorbell wires are not long enough to reach the DB1, instead of using the wire connectors and trying to squeeze them behind the DB1, it is better to solder the extension wires to your doorbell wires.
6) The video provides a fisheye view, not necessarily a bad thing unless this type of view bothers you.
7) The motion sensor is very sensitive, a wasp triggered it. Although the maximum coverage in the app shows 16 feet, it picks up vehicle movement more than 50 feet away.
8) Video during the day and with partial lighting after sunset is good, and the zoom is excellent. Night vision could use some improvement.
9) The EZVIZ DB1 does not come with a SD card, I recommend getting a 128GB one, which should provide plenty of footage. They are reasonably priced, about $15 to $20.
10) The EZVIZ app is buggy and could use some enhancements. For example, when the doorbell button is pushed, my phone rings and I can answer and talk to the visitor through my phone. If I silence the alerts to stop getting bombarded with notifications based on motion detection, then the phone no longer rings when the doorbell button is pushed. I was told by tech support that these are two independent functions and I should still be able to answer the doorbell while notifications are silenced, however, based on my discovery, apparently that is not the case. Hopefully this will be fixed with the next release of the app, i.e., allow alerts based on motion to be silenced but still have the ability to answer the doorbell via the phone. It would also be nice if the app overwrote old video footage on the SD card so that it could store more recent footage. Currently video recording stops when the SD card runs out of storage so I have to manually delete old videos.

Sours: https://www.amazon.com/product-reviews/B07JNWP5M2?reviewerType=all_reviews

Not chime working doorbell ezviz

EZVIZ DB1 video doorbell review: Local video storage is this wired doorbell’s best feature

EZVIZ, best known for its home security cameras, now has a mid-range wired video doorbell. The EZVIZ DB1 doesn’t have a top-shelf feature set, but its $150 street price will garner attention, and it has a unique feature—a microSD card slot—we’d like to see other manufacturers copy. Several other aspects of this video doorbell, however, leave us significantly less enthused.

The DB1 is bulkier than many other video doorbells we’ve evaluated lately. The oversized camera lens in the middle ensures no one will mistake it for anything other than a surveillance device, even if the equally large button at the bottom makes it clear what visitors should push to announce their arrival on your doorstep.

Installing the doorbell is a relatively straightforward process. The DB1 depends on your home having existing low-voltage wiring from an existing doorbell, and there’s small power-adapter in the box. You’ll mount the power kit in your in your doorbell chime, connect the DB1 to the wires that powered your old doorbell, and use the EZVIZ app to finish setup.

db04Jason D’Aprile / IDG

I found installation to be seamless, except for one major issue: I could never get the DB1 to work with my mechanical chime, even after troubleshooting and rewiring to test. EZVIZ lists compatible mechanical and digital chimes on its website, so I’d encourage prospective buyers to check this before purchasing the DB1 (scroll down to the middle of the page).

You should also note the curious comment on that same page that reads “For the first time use, please power on the doorbell and wait for 3 hours before using it, or else the chime in your home may not work.” I’m not aware of any other video doorbell with such a caveat.

On the plus side of the installation column, EZVIZ provides faceplates in three colors and three angled three mounting plates to accommodate installation on both flat and angled surfaces. The latter are very useful if you’re mounting the doorbell on clapboard or other non-flat siding, or if your door trim is at an angle that would result in the camera pointing in the wrong direction.

You should decide how you want to store video recordings before you install the DB1. Unlike most of its competitors, EZVIZ includes a microSD card lot on the camera. You’ll need to provide the memory card—it can be up to 128GB in capacity—and insert it into the card slot before you mount the faceplate. Local storage is a stand-out feature that gives you the option of forgoing EZVIZ’s paid subscription service for cloud storage, although you should remember that if someone manages to steal the doorbell, all evidence of the crime will go with the device without it.

Cloud storage for seven days of footage costs $6 per month or $60 per year if paid annually. You can extend that to 30 days of storage for $11 per month or $110 per year, but those a per-camera subscriptions. If you have a subscription for another EZVIZ security camera, that plan will not cover the doorbell. Ring’s cloud subscription service, in contrast, costs $3 per month or $30 per year; or you can pay $10 per month/$100 per year to cover all of your Ring security cameras. And if you have a Ring Alarm system, that $10 per month includes professional security monitoring.

ezviz db1 installed2EZVIZ

The EZVIZ app

The EZVIZ app has a couple of quirks that I found to be annoying: First, the app sounds a beep every time it detects motion within its field of view. Coupled with the limited customization options for the camera’s motion-detection zones—you can choose between three arc-shaped distances—and its inability to discern between people, animals, and tree branches swaying in the breeze, the beeping quickly drove me bonkers. It took some time searching and drilling down through the app’s options before I discovered how to turn that option off.

The app will also override whatever else you’re doing on your smartphone when someone rings the doorbell. And there’s no way to disable that feature short of disabling the answering functionality altogether or setting a specific schedule of when you want—and don’t want—the DB1 to send you alert notifications.

The thumbnails for recorded footage, however, are excellent: You can see exactly what set the DB1 off without needing to watch the full video—unless you want to.

Camera features

EZVIZ DB1 night visionJason D’Aprile / IDG

The DB1 is outfitted with a 3MP camera that delivers video resolution of 2048 x 1536 pixels, and its picture quality is very good. Its passive infrared night vision is also very clear and sharp. Unlike many of its competitors, the DB1 supports both 2.4- and 5GHz Wi-Fi networks—that’s a significant advantage in environments where the 2.4GHz frequency spectrum is overcrowded with other clients.

Two-way communication worked relatively well, although there was a consistent two- to three-second delay in the feed between the doorbell and the app. The DB1 supports both Alexa and Google Home, but only to watch a live feed from the camera. There’s no option to answer the door with your smart display or to saved clips. EZVIZ supports IFTTT for enthusiasts of that smart home platform.

A hit and miss video doorbell

The DB1 is a serviceable and inexpensive video doorbell. The local storage option—via a user-provided microSD card—is a great feature, and its camera resolution and night vision are excellent. But its bare-bones motion sensing leads to lot of undesired notifications, its pricey per-camera cloud-storage plan, and the fact that I could never get it to work with my existing mechanical chime prevents me from recommending it more enthusiastically.

Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read our affiliate link policy for more details.

  • A middling video doorbell with one big advantage: local storage for its video recordings.


    • A microSD card slot lets you store video locally, so you don’t need to pay for cloud storage
    • Faceplates in multiple colors, and base plates that accommodate various surface angles
    • Good-quality camera and night vision
    • Dual-band Wi-Fi support


    • Very limited customization of motion-detection zones
    • No ability to detect between people, animals, and other types of movement
    • Quirky app
    • Single-camera cloud storage plan is expensive

Jason D'Aprile has been writing about technology and entertainment since the early 90s from his secluded home in West Virginia.

Sours: https://www.techhive.com/article/3453831/ezviz-db1-review.html
EZVIZ DBC1 Doorbell \u0026 Smart Chime 2 with DVR/NVR Setup

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The first time I was after a fresh snowfall, and probably that is why I did not see any traces of anyone being here. It is not clear what to do here in winter. I left the path into a snowdrift to reach the gate, opened the door (the door opened inward) and entered my site. I could not wait to bring my thoughts to life, but a slight anxiety did not leave me. There was no sense of security as it was the first time.

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